Terms & Conditions

Access to and use of vuvustore.com and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.vuvustore.com)  you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

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SERVICES
VUVU is an online retailer of women’s apparel manufactured in India. Once the order is placed, VUVU will ship the product to you and be entitled to its payment for the service.

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THIRD PARTY WEBSITES AND CONTENT
Our website provides links for sharing our content on Facebook, Instagram and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.vuvustore.com) and disclaim all our liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such users in their personal capacity on any official webpage of VUVU on any social networking platform.

 

PRIVACY
Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

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EXACTNESS OF THE PRODUCT
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflect the color of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are as accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

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PRICING
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods, which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website (www.vuvustore.com) and not through any other source.

 

PAYMENT
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please contact us on +91 96997 94513 or email on vuvuonlinestore@gmail.com.

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DELIVERY

On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail. However, we will not be able to compensate for any mental agony or inconvenience caused due to delay in delivery.

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RETURNS & REFUND

Return option is not available, but size exchanges and exchange of defective/ wrong items is possible within 15 days of delivery and in original conditions. 
For more information on Returns and Refund, please refer to our Return Policy .

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INTELLECTUAL PROPERTY RIGHTS
All and any intellectual property rights (including, but not limited to rights under the Copyright Act, 1957; the Designs Act, 2000; and the Trademarks Act, 1999) in connection with any/all products enlisted on the website, shall be owned and vested absolutely with VUVU. 

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GOVERNING LAW
The validity and construction of these Terms of Service, along with any performance thereunder, shall be governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Delhi.

 

Dispute Resolution :- 

If any dispute(s) arises between the Customer and the Service Provider (VUVU Website), in connection with or relating to, any of the provisions of these Terms of Service; all differences of any kind shall be settled amicably. If however, an amicable settlement is not arrived at within a period of 30 (thirty) days from notice of such dispute/difference, the disputes will be referred for arbitration to be conducted by a Sole Arbitrator. The said Dispute will be adjudicated, and the arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be exclusively held in New Delhi under the laws of India.

INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

VIOLATION & TERMINATION
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
If you have any questions, comments or requests regarding our Terms of Service or the website please reach out to us at vuvuonlinestore@gmail.com.

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